FAQ

Our trained technicians will visit your home, assess the best locations for sensors and cameras, and then install and configure the alarm system to ensure optimal security coverage.

Installation times can vary based on the complexity of the system, but a basic installation usually takes between 2-4 hours.

We recommend professional installation to ensure your system is set up correctly and provides the maximum security benefit.

Please ensure all windows and doors can be easily accessed, and clear any obstructions where sensors or cameras might be placed.

A wireless system requires a stable internet connection and power outlets near the main components. Our technicians will assess and guide you during the installation.

Burglar alarms use sensors on doors, windows, and sometimes motion sensors to detect unauthorised entry. When triggered, they can sound an alarm and notify a monitoring centre or the homeowner.

The siren will sound, the system can be self monitored or professional monitoring can be set up if required.

Ensure all doors and windows are properly closed before setting the alarm, keep pets in areas without motion sensors, and routinely check battery levels in wireless components.

Wired alarms connect sensors to the main panel through wires, whereas wireless systems use radio frequency signals. Both systems have their advantages, depending on your home’s layout and needs.

We recommend testing your system once a month and scheduling a professional maintenance check annually.

A standard system includes door/window sensors, motion detectors, a control panel, and often surveillance cameras. Additional components might include glass break detectors, smoke alarms, and smart home integrations.

Consider your home’s size, the number of entry points, your neighbourhood’s security situation, and your budget. We can also provide personalised recommendations.

Cameras capture footage when motion is detected or continuously, depending on the setup. This footage can be viewed in real-time or stored for later review.

Many of our systems integrate seamlessly with popular smart home devices, enabling you to control lighting, thermostats, and more directly from your security interface.

Our systems come with battery backup, and many also have cellular backup options to keep you protected even during power or internet outages.

Always lock doors and windows, use timers for lights when you’re away, inform neighbours about your travel plans, and regularly review and update your security system as needed.

Consider installing deadbolt locks, reinforcing door frames, using window security film, and adding glass break sensors to your security system.

Motion sensors detect unexpected movement within your home, especially in areas that aren’t covered by door or window sensors, providing an added layer of protection.

It’s a good practice to review your system annually. Technology advancements or changes in your living situation might mean it’s time for an upgrade.

Inform a trusted neighbour, hold your mail, use timers for lights and electronics, and monitor your home remotely through security camera feeds if possible.

While some of our systems come with one-time costs, others have monthly monitoring fees. We have a variety of packages to fit different budgets and needs.

Our commitment to customer service, the latest technology, flexible packages, and 24/7 monitoring ensures our clients’ peace of mind.

No, many of our systems utilize cellular or internet-based communication, making a landline unnecessary.